FAQ

Add the piece to your cart and check out directly. Payment is processed securely through our store via Shopify or PayPal. BeenieBae will confirm your order and your unique edition number personally within 24 hours by email or Instagram DM. Production begins immediately after your order is placed.

Yes — each piece in Drop 01 is a different object and can be ordered separately. There is a limit of one order per piece per collector to ensure the collection reaches as many people as possible.

Yes. All payments are processed securely through Shopify's native checkout or PayPal. You are charged immediately at the time of purchase. BeenieBae begins making your piece as soon as your order is confirmed.

Edition numbers are assigned by BeenieBae personally, in the order orders are received. The first collector to purchase a piece receives edition number 1 of that run. Your edition number is written by hand on the insert card inside your packaging and confirmed in the personal email BeenieBae sends you within 24 hours of your order.

No. Each edition in each drop is final. When the last piece sells, that edition is closed permanently. This is fundamental to how BeenieBae works — scarcity is not a marketing tactic, it is the nature of handmade art objects. Drop 02 will introduce new objects with new edition runs.

Every piece in Drop 01 is made to order — BeenieBae begins making your piece after your order is placed and payment is received. Production takes approximately 1–2 weeks. Your piece will then be carefully packaged and shipped from Seoul, South Korea via international tracked courier.

Yes — Drop 01 ships worldwide from Seoul. All pieces are sent via international tracked shipping. Delivery times vary by destination. Please be aware that customs duties and import taxes may apply depending on your country and are the responsibility of the collector.

The packaging is designed to be opened slowly. It is a considered, luxurious experience that extends the world of the Playground into the unboxing moment. Inside the packaging you will find your piece wrapped carefully, the hand-numbered insert card signed by BeenieBae, and care instructions.

Each piece in Drop 01 uses two materials. The exterior is made from deep crimson faux pony-hair textile — soft, dense, and alive at the edges. The interior lining and back are made from ivory floral embossed enamel fabric — a high-gloss, structured material with floral patterns pressed permanently into its surface. Every piece is handmade by BeenieBae in Seoul.

Handle with care. Spot clean only using a soft, damp cloth if needed. Do not machine wash, submerge in water, or tumble dry. Store flat or propped — never compressed under weight. Keep away from direct sunlight for extended periods to preserve the fabric color and texture. These are handmade art objects, not functional household items, and should be treated accordingly.

The Heart Memory Holder 03 (two-panel textile book) stands freely on its own on any surface. The Heart Memory Holder 01 (full heart silhouette) can be propped or laid flat. The Heart Memory Holder 02 (set of two small frames) are designed to be held, propped, or gifted. None of the pieces in Drop 01 include wall-mounting hardware.